
 📘 README – START HERE

    How to Use This Kit

Welcome! This Ideal Client Vetting Kit was created just for solo house cleaners who are ready to clean smarter — not harder.

Inside, you’ll find tools to help you:
✅ Define your dream client
✅ Ask the right questions before you even book a walkthrough
✅ Spot red flags early
✅ Say “no” like a pro when something isn’t a fit

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🧩 What’s Inside:

* Ideal Client Decryptor** – Get clear on who you *want* to work with
* Initial Consultation Vetting Checklist** – Use this before offering a walkthrough
* Vetting Call Notes Template** – Log key info during client conversations
* Red Flag Cheat Sheet** – Common phrases and behaviors that signal a mismatch
* Scripts to Gracefully Decline Mismatched Jobs** – Professional responses you can use today

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✨ How to Use This Kit:

1. Start with the Ideal Client Decryptor.
   This sets the standard for who fits your business.

2. Use the checklist and notes template when you get an inquiry.
   These tools help you vet clients confidently and consistently.

3. Check the Red Flag Cheat Sheet if anything feels “off.
   Don’t ignore your gut — protect your energy.

4. If the client’s not a match, use one of the included decline scripts.
   Saying no doesn’t make you mean. It makes you professional.

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This kit is for residential solo house cleaners only.
Please do not share, resell, or repurpose any content without permission.

🧼 Created by Lana Conlon 
 Founder, Residential Cleaning Academy
Visit: [rcapro.org](https://rcapro.org)
📧 Contact: [hello@rcapro.org](mailto:hello@rcapro.org)
© 2025 Shine Perfection LLC, d.b.a. Residential Cleaning Academy. All Rights Reserved

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